• Norwalk, CT, USA
  • Hourly
  • Full Time

  • Do people trust your knowledge and come to you for advice?
  • Are you confident that your skill and technical knowledge will add value and bring customer success to the next level?
  • Do you want to manage your accounts like you'd run your own business?

We are on the look-out for a driven, passionate, and determined Account Manager to join our team and be a part of a growing, fast paced industry with a company who cares about the needs of our customers and our team.

BENDER has evolved into the largest retail and wholesale provider in Connecticut supplying a wide range of HVAC and plumbing supplies to local tradesmen. We deliver creative solutions for comfortable living and you will be doing work that matters, transforming the way people live. 

What you'll be doing...

You will proactively assess current customer performance, identify opportunity, and anticipate future wholesale plumbing needs to deliver solutions so that our customers can grow their business. A combination of vendor and product promotions and trainings and marketing programs will be your tools.

  • Provide quality customer service by understanding the customer's needs and how best to maximize their business model to ensure success
  • Establish "trusted advisor" status to become a business resource for customers
  • Provide pricing and inventory availability for quotes, project bid specs, and sales for customers via phone and/or walk-in
  • Communicate technical information, product promotions, and training events to customers
  • Manage customer needs, challenges, and issues from inception to resolution

What you'll need to have:

  • Sales, marketing, training or customer service experience
  • Account management experience

BENDER has a GREAT company culture and AWESOME benefits:

  • Competitive compensation
  • Medical/Vision/Dental Benefits
  • Paid Vacation/Holidays/Sick Time
  • 401(k) with a company match
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